#005 Building Trust in Every Conversation: The Who Energy Model™ for Coach-Leaders

If I'm in a bad headspace and avoiding doing what feels like a boring or difficult task, what's it going to take for me to open up to you as my boss, considering I'm feeling low in confidence, a bit lost, I'm already judging myself negatively? I have no idea how I'm going to get the work done. And can I trust you to not write me off as incompetent?

How are you going to help me, your direct report? Can I trust you? Can you help me shift to a positive headspace?

I want to introduce you to the Who Energy Model that I teach in Leaders Who Coach™. This simple model is going to help you as a coach-leader build trust in every conversation you have. In a nutshell, this technique puts the person in front of you, the person you're talking with — which really could be anyone in your life — at the very centre of that. Why is that important?

Key chapters in this episode are:

00:00 Introduction — I'm in a bad head space

00:37 Introducing the Who Energy Model™

02:35 How our human nature distracts and derails us

04:18 Why our ego stops us listening deeply

05:33 Why we avoid big feelings

06:38 The pressure to find the quickest fix

08:21 We are just reacting and coping, not responding

09:51 Positive and negative states of mind in the Who Energy Model™

11:55 What tips us into negative states of mind

13:43 Five tips for asking beautifully simple questions

16:33 Questions that build trust in conversations

18:19 Questions for more complicated conversations, more negative state of mind

21:51 You make the difference in conversations

 

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